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24/7 Network Monitoring

When it comes to working with IT professionals and managing your network Monday morning surprises can be chaotic.

24/7 Network Monitoring from Tech Central acts like an alarm system for your network. If something goes wrong, we’ll probably know about it before you do.

Maximize network and server uptime by monitoring your critical systems. Network Monitoring can provide unmatched visibility into your network, including:

•Server up/down status

•Power Outages

•Internet Outages

•Hard Drive capacities

•System temperatures

•Critical circuit up/down status

In many cases, we’ll fix potential network issues before you know about it. As other businesses in Dallas/Fort Worth are aware, Tech Central will even work to prevent such inconveniences from even occurring.

Services

Help Desk Support

Finally, IT Solutions make sense to small business. There is never a good time for a computer problem. Whether you have a simple question, or a critical situation, help is just a phone call away.

The Help Desk at Tech Central is staffed with local IT specialists and carefully trained technicians, located right here in the Dallas – Fort Worth area. We’re ready to give your issue immediate attention.

Our Help Desk technicians have the latest tools to quickly and remotely:

diagnose and fix most computer problems – without even getting in the car.
Within minutes of your call, our technicians will be hard at work resolving your issue.

We can help troubleshoot your technical issues while you are driving to the office.

Fast. Convenient. Professional.

Onsite Support

While we pride ourselves on our ability to resolve most technical issues remotely, sometimes Onsite IT Support is the best course of action. Sure, we live in a digital world, but that doesn’t change the fact that a live professional is necessary from time to time. Tech Central’s onsite technicians are ready to roll on a moment’s notice.

Need that fix yesterday? We are ready to help!

Hardware replacements, equipment moves and installs, wiring, onsite diagnostics, or scheduled maintenance; whatever the case may be, our technicians will be onsite when you need us to handle the job.

Highly Trained IT Pros.

Tech Central technicians are dispatched using our integrated trouble-ticketing and dispatch system, allowing us to efficiently service the entire Dallas/Fort Worth area. With no trip charges!

 

Data Support Services​

Does your current IT guy profit from your downtime? Whether he’s on your payroll or on your speed dial, your current IT guy lives for your network to have problems. It could be job security or more billable hours. Either way, his interests aren’t in line with yours. This is just a brutal reality that comes from outdated thinking that has hung over the IT and technology services industry. No more!

Network Protection

 

We are sure you are aware of the dangers and liabilities that exist when it comes to protecting your systems. Does your existing IT service protect your network?

 

As your company relies more and more on technology, it also becomes more and more vulnerable to online threats and attacks. Simply having a good anti-virus program is not enough anymore.

 

 

Network Protection from Tech Central helps keep the bad guys out. We’ll put the proper safeguards in place using the latest technology. Our IT services protect Dallas – Fort Worth area businesses from the liabilities they face from inadequate network security. We’ll draw on our years of experience to help keep your network safe and productive.

 

 

Security areas to consider when looking for the right IT solution:

•Virus and Spyware Protection

•Spam Blocking

•Firewalls

•VPN and Remote Access

•Password and Access Policies

•Internet Filtering and Monitoring

 

Data Backup

 

 

When it comes to 21st Century business, it is clear that this is a digital world we live in. Ask yourself this. If someone came in and just took your computers, would you be upset about the loss of the computers or the data? Most people will agree, hardware, while costly, can be replaced. Data loss can be detrimental to your business.

 

Tape drives are dead. Admit it… you aren’t doing a very good job of changing those tapes anyway. There is a better way.

Tech Central utilizes the latest in tapeless, hard-drive based data backup methods to protect your critical data. Whether you need to restore a single file, or an entire server, we’ve got you covered.

 

IT Solutions that protect the future of your business…

Our backup management systems, combined with our fully secure data center, form the foundation of your data protection and disaster recovery plans

We are serious about protecting your data – and your business.

 

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